Netop Remote Control 10.5

Netop Remote Control provides the most secure, trusted and scalable solution for the remote management and support of your enterprise IT infrastructure, help desk, customer service, virtualized environment, kiosk and POS devices. Netop's complete feature set, broad platform support and advanced security measures help you meet security compliance standards and the lower the overall cost of support.

Advanced remote control and support

• Enterprise remote support for anyone, anytime, anywhere

Support and manage workstations, servers, POS, embedded systems, and mobile devices

• Broad platform support: Windows, Mac, Linux, Citrix, Windows Mobile, and CE
• Reach your mobile workforce securely through any Internet connection
• Easily manage connections over a broad range of protocols

Trusted and secure remote access

• Strong encryption with up to 256-bit AES ensures data integrity
• Centralized 2 and 3-factor authentication protects from unauthorized access
• Superior integration with Directory Services, RSA SecurID and Smartcards
• Granular control over all user permissions through individual or group policies
• Monitor, log and investigate with customized audit trails and session recordings

Lower the cost of support

• Scalable to any size business and easy to deploy across networks
• Consolidate your remote tools into one secure enterprise solution
• Manage system services, registry, processes, hardware & software information
• Provide real-time, secure user support inside or outside of your network
• Troubleshoot problems without interrupting end-users or critical processes

Meet security compliance regulations

• Lower the cost of demonstrating compliance with complete audit trails
• 256-bit AES encryption protects data and meets regulatory standards
• Achieve PCI, ISO & HIPAA compliance requirements for authentication & encryption
• Data transmission protected with FIPS 140-2 standard algorithms
• Meet government, health-care, retail and financial services security requirements

Powerful and flexible support tools

• Intuitive functions for the support team across your entire enterprise
• Automate programs and common support tasks to save time and resources
• Communicate with end-users through chat, annotation, audio & video
• Share screens, run applications and transfer files with anyone, anywhere
• Manage computers with no active OS using Intel vPro support